Red Sky Hospitality is uniquely placed to work with clients across Theatres and Destination venues, We have an in-depth understanding of maximising pre-show revenue and service opportunities during high demand internals and are skilled at creating additional catering propositions post event. Red Sky Hospitality has developed catering offers which compliment service ambitions of individual theatres and theatre groups, operating in limited spaces and listed properties. We offer a personalised service, localised to suit broad customer needs from A la Carte dining to high volume bar led events.

Working with you understanding your individual needs, we can create, develop and grow the offer with fully workable solutions. This is focused around product, price, operational efficiency and team engagement.

Within this specialist sector we offer;

 Current offer review

An in-depth review on the current operation, standards, catering team engagement, customer journey, menu options and pricing, this detailed review includes stakeholder engagement and root cause analysis on barriers or challenges. Objective evaluations often include mystery visits flexed around key trading periods.

 Ergonomics

Detailed review on operational layout, team steps to service, optimum space management and ‘service readinesses’. This includes a thorough understanding of the customer journey, access and egress and a clear understanding of how the catering offer fits within the wider business.

Operational Delivery Plan / Ongoing Support

A full road map detailing recommendations, achievable timelines, investment requirements, risk and mitigation analysis, measurements and evaluations.

Ongoing support can include creation of KPI’s, SLA’s and on-going periodic business reviews and technical support.